Mover Review Two Men and a Truck review
Real, unedited customer reviews for Two Men and a Truck — 4.5 stars from 484 reviews at one representative location. Real quotes, honest strengths and weaknesses, and our verdict below.
- Real customer reviews — never fabricated
- FMCSA registration data linked directly
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Two Men and a Truck moving company at a glance
- Rating
- 4.5 / 5 from 484 reviews
- Founded
- 1985
- Headquarters
- Lansing, MI
- Model
- Franchise network
- Best for
- Regional and shorter interstate moves
- USDOT / MC number
- Not independently verified by us — look it up directly on FMCSA SAFER before booking.
This company is a franchise network — each location is independently owned and operated under the brand's name and standards. Service quality, pricing, and management responsiveness can vary noticeably from one franchise to another, even within the same city.
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Review data below reflects the Two Men and a Truck, Lansing, MI (the brand's founding location) location specifically — Two Men and a Truck operates through many independently run locations, so this is one representative sample, not the entire national network. Pulled 2026-08-12. See how we select and review movers.
Two Men and a Truck review in one paragraph
At this founding Lansing location, Two Men and a Truck earns consistently strong marks for crew professionalism and transparent pricing, with the vast majority of reviewers praising specific named movers for being fast, careful, and personable, and several noting they finished under estimate. The positive pattern is remarkably specific: customers repeatedly highlight punctuality, hard work in difficult conditions including pouring rain and freezing weather, and responsive office staff who handle last-minute changes smoothly. However, the few negative reviews that do appear are severe and point to a specific vulnerability when inexperienced or training crews are dispatched. One customer described a move that took twice as long as it should have, with broken sentimental items and home damage, while others reported broken antique furniture with refused compensation, inflated billing, and storage fee disputes. Notably, even the positive reviews occasionally acknowledge minor incidents—a driver backing into a mailbox, one broken item that was compensated—but frame these as exceptions that were quickly remedied. The contrast suggests that when experienced, named crews arrive, outcomes are excellent, but when training teams or billing processes go awry, the problems can escalate significantly without easy resolution.
What Two Men and a Truck moving services typically include
- Full-service packing and unpacking
- Loading, transport, and unloading for interstate moves
- Storage-in-transit for moves where the destination isn't ready yet
- Furniture disassembly and reassembly
- Vehicle/auto shipping, in most cases
- Corporate and government relocation, for larger agents
Confirm which of these your specific move includes — not every location or crew offers every service, especially for agent-network and franchise brands.
Where Two Men and a Truck is genuinely good, per real reviews
- Every one of the 15 most recent reviews we sampled was 4 or 5 stars
- Repeated praise for specific named crew members and careful handling of furniture
- Transparent quoting — multiple reviewers noted no last-minute hidden fees
Where Two Men and a Truck falls short, per real reviews
- Primarily a local/regional mover — franchise coverage and long-distance capability vary a lot by location
- As a franchise network, the crew and management quality at your local franchise may differ from this Lansing location's reviews
- This sample didn't surface a specific recurring complaint — worth checking your local franchise's own reviews too
What customers are saying (47 of 484 reviews)
2026-08-11The crew and administrators were so helpful and understanding of my car troubles on moving day. I really appreciated there patience.
2026-08-10Highly Recommend! We are thankful for Two Men and a Truck being able to get us schedule with ease for a sudden move we needed to make. Jesse was able to get us a quote and schedule our move without issue. Communication was great throughout the whole process. Travis, Illiana, Tray and Robert took care of the move carefully and efficiently, they were GREAT!! Thank you for making this as good as it cold have been.
2026-08-03The movers did a great job moving my large leather sectional, however the driver accidentally backed into my brick mailbox and knocked it over but thankfully it did not break. The company was very supportive & quickly sent a team of workers to my house to pick up the very heavy mailbox and put it back where it belonged. So in summary, this company did a good job of moving my furniture at a reasonable price and has great customer service.
2026-08-01Iliana & Hayden were my movers and they were exceptional, polite, professional, safe, careful, & precise. What amazed me was their focus and attention to detail. Because of the service I received from them & their entire team, I will only use them for moving & no one else. Thank you 2M&aT! Very very impressed!
2026-07-26they were SO fast and professional! I have never used movers before and the price I was estimated for was a little scary as a broke college studentâ but they were able to finish wayyy under the estimate and save me time and money! highly recommend!
2026-07-21Will hire again.
2026-07-20Everything went smoothly. Junk removal team was very good. Reasonable pricing.
2026-07-18Our move was local. Comminications but easy and complete. Furniture was well protected. The young men they sent worked HARD! They followed our instructions and were friendly anf pleasant.
2026-07-02Third time moving locally with them. Great experiences all three times. The team today came in under the time estimate and everything was exactly as I wanted it.
2026-07-01I had such a wonderful experience using Two Men and a Truck for my out of state move! It was super easy to get a quote, there were no last minute hidden fees, and I was SO impressed with the two people that moved me. I had lots of old heavy furniture and loads of boxes and there were zero complaints. All my items were handled with care -- I was incredibly impressed and very happy with the service provided!
2026-06-30I'm very happy with my experience with Two Men and a Truck. The movers were very professional, and even in the heat, they were thorough yet quick with packing, loading, and unloading everything. Super friendly people and they did an excellent job. I would choose this company again for another move!
2026-06-30Easton, AJ, and Gage were amazing with my move! Incredibly professional, thoughtful with large items, and all around a great team to have.
2026-06-23We used Two Men and a Truck again (4x now) and received the same excellent service and another friendly, respectful and careful crew. Thank you for your attention to detail and great service.
2026-06-22Had three guys come help me out. They let me know when they ran a bit late and showed up quickly after letting me know they were on the way. They helped move what I needed and extremely polite. They were patient and understanding. All items arrived safely and with care. I cant thank them enough for the help and the awesome energy. Professional and friendly! It felt like having three brothers show up to help.
2026-06-19Our team led by Nick Nixon was outstanding. Professional and fast. They also took suck good care of all of our possessions. Thank you
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Final verdict on Two Men and a Truck moving company
Two Men and a Truck is worth booking if you specifically want every one of the 15 most recent reviews we sampled was 4 or 5 stars. Go in with your eyes open about this real pattern: primarily a local/regional mover — franchise coverage and long-distance capability vary a lot by location — ask about it directly before you sign. At 4.5/5 across 484 reviews, it's one of the stronger-rated among the major interstate carriers — compare it against at least one alternative on our compare page before booking.
More about Two Men and a Truck movers
Beyond the review data above, here's what's publicly documented about Two Men and a Truck — BBB standing, certifications, and specific services — each sourced directly so you can verify it yourself.
- BBB Accredited Business with an A+ rating (confirmed on multiple individual franchise BBB profiles). (Source: Better Business Bureau)
- Founded in 1985 in Lansing, Michigan by Mary Ellen Sheets, who bought a $350, 14-foot truck after her sons ran an informal moving side business — now the largest franchised moving company in the U.S. (Source: Two Men and a Truck)
- Roughly 380 franchise locations across 45+ U.S. states plus Canada, Ireland, and the UK (exact count varies by source and shifts as franchises open/close). (Source: Wikipedia / move.org)
- Uses a proprietary tracking app, "Movetrac," giving customers real-time move progress and a moving checklist. (Source: RAPID Design Group (agency case study))
- Offers two named long-distance tiers: "Value Flex" (a container-based budget option) and an expedited door-to-door full-service option. (Source: move.org)
- Ranked 5th on Franchise Business Review's Top 200 Franchises of 2022 (scoring 93/100) and inducted into FBR's Hall of Fame in 2023. (Source: Two Men and a Truck (franchise site))
What people say about Two Men and a Truck elsewhere
Beyond the Google reviews above, here's what customers have said about Two Men and a Truck on other public review platforms — included for a fuller picture, with a direct link to each source. (Note: Reddit discussions weren't accessible for this research, so this section draws on other public review platforms instead.)
- ConsumerAffairs: Reviewers describe the experience as inconsistent from one franchise to the next: frequent complaints center on damaged or missing belongings and final costs growing well beyond the original hourly estimate, which reviewers and the site tie directly to each franchise setting its own prices and service scope independently. (See source)
Frequently asked questions
Two Men and a Truck holds 4.5 out of 5 stars from 484 Google reviews at the Two Men and a Truck, Lansing, MI (the brand's founding location) location. At this founding Lansing location, Two Men and a Truck earns consistently strong marks for crew professionalism and transparent pricing, with the vast majority of reviewers praising specific named movers for being fast, careful, and personable, and several noting they finished under estimate. The positive pattern is remarkably specific: customers repeatedly highlight punctuality, hard work in difficult conditions including pouring rain and freezing weather, and responsive office staff who handle last-minute changes smoothly. However, the few negative reviews that do appear are severe and point to a specific vulnerability when inexperienced or training crews are dispatched. One customer described a move that took twice as long as it should have, with broken sentimental items and home damage, while others reported broken antique furniture with refused compensation, inflated billing, and storage fee disputes. Notably, even the positive reviews occasionally acknowledge minor incidents—a driver backing into a mailbox, one broken item that was compensated—but frame these as exceptions that were quickly remedied. The contrast suggests that when experienced, named crews arrive, outcomes are excellent, but when training teams or billing processes go awry, the problems can escalate significantly without easy resolution.
Two Men and a Truck was founded in 1985 and is headquartered in Lansing, MI. We haven't independently verified its current USDOT/MC registration — check its active status yourself on FMCSA SAFER before booking, which takes under a minute.
We don't publish company-specific pricing since it varies by move — use our moving cost calculator for a general estimate by home size and distance, then get a written quote directly from Two Men and a Truck. As a franchise network, expect pricing and quote consistency to depend partly on which specific location or crew handles your move.
Yes — Two Men and a Truck is one of the larger national movers, and reviewers describe both in-state and cross-country moves. It's generally considered best for: regional and shorter interstate moves.
Primarily a local/regional mover — franchise coverage and long-distance capability vary a lot by location
Request a quote directly through Two Men and a Truck's website or by phone, and ask for an in-home or video walkthrough survey rather than a phone-only estimate for anything larger than a 1-bedroom — it produces a far more accurate number. Get the estimate type (binding, non-binding, or binding-not-to-exceed) in writing.
Photograph the damage before the crew leaves and note it on the delivery inventory sheet — don't sign a "no damage" confirmation until you've actually inspected everything. File a written claim promptly and keep every email; several reviewers report better outcomes after escalating in writing past the first-line claims team.
4–8 weeks ahead for most moves, 8–12 weeks ahead during peak season (May–September). Get written confirmation of your actual booking, not just a completed survey or quote — a survey alone doesn't guarantee a crew is reserved for your date.
Yes, but it's primarily built for local and regional moves rather than long cross-country relocations — check with your local franchise about their specific long-distance coverage.
Yes. Service quality can vary by location since each franchise is independently owned and operated — the reviews here reflect the Lansing, MI location specifically.
For shorter, regional moves it's often more affordable than a full national van line, since it's typically hourly/crew-based pricing rather than weight-and-distance linehaul billing — but confirm which pricing model applies to your specific move.