JK Moving Services review

Company at a glance

Rating

4.6 / 5 from 2164 reviews

Founded

1982

Headquarters

Sterling, VA

Model

Independently owned, corporate-operated

Best for

White-glove, high-value, and corporate/government moves

USDOT / MC number

Not independently verified by us — look it up directly on FMCSA SAFER before booking.

Unlike agent-network or franchise van lines, this company is independently owned and operates its own crews directly rather than through local agents or franchisees — which generally means more consistent quality control across moves, at a typically higher price point.

Review data below reflects JK Moving Services's JK Moving Services corporate headquarters, Sterling, VA Google Business Profile. Pulled 2026-08-12. See how we select and review movers.

JK Moving Services in one paragraph

JK Moving's reviews are overwhelmingly detailed and positive, with reviewers specifically praising move coordinators by name and describing a thorough, professional process — the one exception in our sample was a pre-booking communication failure.

What JK Moving Services typically offers

• Full-service packing and unpacking
• Loading, transport, and unloading for interstate moves
• Storage-in-transit for moves where the destination isn't ready yet
• Furniture disassembly and reassembly
• Vehicle/auto shipping, in most cases
• Corporate and government relocation, for larger agents

Confirm which of these your specific move includes — not every location or crew offers every service, especially for agent-network and franchise brands.

How booking with JK Moving Services works

1. Request a quote online or by phone, and ask for an in-home or video walkthrough survey for anything larger than a 1-bedroom.
2. Review the written estimate — confirm whether it's binding, non-binding, or binding-not-to-exceed, and what's included.
3. Get written booking confirmation for your specific date, not just a completed survey.
4. Crew arrives to pack (if included) and load on moving day; do a walkthrough with the crew lead before they leave.
5. Your shipment transits to the destination — ask for a specific delivery window and how you'll be updated.
6. At delivery, inspect items against the inventory sheet before signing off — note any damage in writing immediately.

Protection plans and valuation coverage

Like most interstate movers, JK Moving Services is required to offer basic released-value protection (about 60 cents per pound per item) at no extra cost — it rarely covers what your belongings are actually worth. Full-value protection costs more but covers repair or replacement at current value. Given the damage and claims themes in the reviews below, it's worth reading how estimate types affect your final bill and binding vs. non-binding estimates before you sign anything.

Where JK Moving Services is genuinely good

• Extremely detailed, specific praise for individual move coordinators and crews across many different moves
• Reviewers repeatedly describe the estimate matching the final bill closely
• Handles complex moves well — storage-in-transit, military relocations, high-value items

Where JK Moving Services falls short

• One reviewer reports being "ghosted" after sending detailed pre-move video walkthroughs, before a crew was ever booked
• As a higher-end, full-service mover, pricing is likely to run above budget alternatives (not directly evidenced in this sample, but consistent with its white-glove positioning)

What customers are saying (41 of 2164 reviews)

“Shawn and his crew did a magnificent job in handling our move from pick up to delivery. Since we haven’t opened all of the boxes. I am sure there are several damaged items. They were all packed well. Even the best of moves damaged transportation in transit will be an issue. Not the movers fault. Great packing job.”

“Randall, our driver was exceptional; very detailed oriented, remembered packing sequence. He called us twice while enroute with updates. Handled assigned crews at both ends very well. Mae Conway was excellent in answering initial questions and concerns; of the three bids we received, her inventory seemed to be the most “accurate”. We paid by cashiers check and there seemed to be a delay with JK’s processing (according to the Portal). Future clients should be advised about processing...”

“Really well done, very good experience with all phases of coordinating and executing the move, from initial quote, to coordinating the move out, JK had the ability to secure the contents in storage until move in, all executing of packing, unpacking etc well done! We would highly recommend JK Moving Services.”

“We were delighted with the service our movers provided! They handled our belongings and floors with care and everyone and everything arrived safely at our new home—all for a very fair price! We would definitely work with them again and give our highest recommendation!”

“Excellent customer service from the initial walk through until the last item was moved into place. The moving crew protected my home and my belongings. I’ve moved numerous times in the military and as a civilian and this was the best moving experience I have ever had!”

“Our move coordinator Eis was always available and got the answers for all our questions throughout. The moving team at pickup and delivery were careful, capable, efficient and friendly. Very respectful of our possessions. They were right on time at both ends of this move and made it the easiest move of the many we have had in our lives. We highly recommend these guys and are grateful to them.”

“I would like to express my profound thanks to JK MOVING’s wonderful residential moving team for the incredible job they did managing my recent move. Every facet of their approach screams extreme professionalism. All of the staff understand the customer stress that comes with moving—and the team takes great care to prevent and reduce that stress / worry. I am a bit of an unusual customer in that I worked one summer as a packer for a moving company. So, while not an expert, I probably know...”

“Their process ( from estimating costs to packing/delivery planning) is well thought out, moving coordinator was superb( always available and helpful) and the packers/drivers were great to work with.The final bill was extremely close to the estimate . By and large, our household possessions were packed and delivered without incident ( a few nicks here and there on some furniture, but not of substance). Would highly recommend.”

“JK Moving did a great job helping us move from Virginia to NY. They were professional, courteous and very easy to work with every step of the way.”

“I was very pleased with the crew that paced as well as the team that moved me. They were courteous, pleasant and very knowledgeable on what they were doing.”

“Great Job Ed”

“I moved in June and only just now found time to write this review. Now you might be thinking this is going to be an anger view about how JK moving screwed up and destroyed something or were sloppy in the move, but we never even made it that far. I called them eight weeks prior to my move in order to coordinate them moving my two bedroom apartment about 30 miles. I got as far as the step of sending them all the videos of my apartment because I was also going to have them do the packing and...”

“They were on time, helpful and courteous. I would use the again.”

“They were fast and thorough. Nothing got damaged.”

“The movers were very conscientious of the property and items being moved. I highly recommend them.”

“My company manages commercial moves all the time over 32 years. When I heard jk does residential moves I did not hesitate. The move was on a very rainy day with lots of tight stairs. Maurice, Dwayne, John and Madison did a tremendous job protecting the houses, the furniture and equipment from damage and the weather. They were very polite, patience and professional. The jobsite was immaculate when they left. AAA+++ company and team”

“Excellent service. Carissa in the office was responsive and professional. All Bowman did a great job moving out items, and choose excellent local crews.”

“I've moved multiple times over the last several years and worked with a number of different moving companies. JK is by far the best I've ever worked with. They are very professional and organized. Their pricing is reasonable. And what impressed me most was their crew that did the actual move. Everyone was friendly and helpful. I was overseeing a complex move of my parents from one city to the next - the entire process has been challenging, but JK really made a positive difference.”

“We’d like to share particular appreciation for Arturo’s team who came to move us out from Florida. They were exceptionally professional, efficient, and took great care of our items as they packed. We greatly appreciate their great service!”

“JK is terrible at communicating. We were supposed to receive calls before the driver came on pick up day and on delivery day. We never got those calls. We had to reach out to the move coordinator to confirm pick up and drop-off despite her telling us we’d get a call from her. Pick up took 13hours with a slow seven person crew. Delivery was fast, but half of our things ended up in different rooms, we had to remind them to put things back together and so far 4 very expensive pieces of...”

“Arrived early amazing packing and treated even the donatable furniture with care.”

“Their “team” brought a literal child to the move site to work alongside them. They’ve failed to follow instructions from the original video call walkthrough we did and agreed on. And their boss has left the job site three different times leading the team without guidance and direction. It’s been a mess which I knew it would be as we’ve had horrible experiences with JK in the past but this just exceeded all expectations. We’re only on Day 1 of the estimated 4 Day move.”

“The first time I use JK Moving, it was in 2000. We needed to move a large household, delicate items, and we absolutely needed to get it done in one day. They sent two trucks six movers, and got it done no problem. So far this year, I’ve used them for two moves, both into elevator buildings, with tons of antiques. Their packers handled hundreds of pieces of antique porcelain. Every piece of furniture was completely wrapped before they loaded it. None of our items were damaged, and things...”

“Just completed my third packing-to-delivery move with JK and couldn't be happier. Their staff are uniformly thoughtful, professional, and efficient, and they create a seamless moving experience. Interstate moves are not inexpensive, but JK's services were worth every penny I paid them.”

“This is the first I used JK for my personal moves though I previously had a good experience with them as movers for an office move I was in charge of. Everyone I dealt with was courteous and easy to communicate with. I didn’t feel pressured and the whole process was transparent and clear. We actually ended up under estimate and saved some money! The crews on both sides were careful, communicated well, and got the work done efficiently. I would definitely work with JK again if I have to...”

“Management here is incredibly disrespectful.”

“For PCS moves drive into the scale walk inside the building with the two windows and tell the dudes inside what info you want on your paperwork and you’re set. It cost 20$ to use but it’s quick and easy”

“JK moving service helped us move from our home to another out of state plus use storage for 6 days, then move to an apartment. Very busy and detailed but it all worked out. Joe from the start to Carissa for pre moving questions, to their crews, including Marvin and team were professional and attentive to details. Their technology to work up quote was cutting edge!”

“Several of my personal furniture items were damaged and/or missing upon arrival. Many of the boxes that were packed by movers at the point of origin were not marked, so the staff that were assigned to unload did not know where to stage the boxes upon arrival of the final destination.”

“JK Moving did an excellent job moving my family’s household goods across the country. Each team was professional, punctual, and handled our goods with care. Highly recommended.”

“We had a great experience with JK moving! The crew worked incredibly hard, handled our belongings with care, and made a long interstate move much less stressful. They were efficient, professional, and everything arrived safely. We'd definitely recommend them to anyone looking for a reliable moving company!”

“This process has been disappointing to say the least. The initial consult and estimate seemed reasonable and went smoothly. Pricey, but given reputation I was willing to pay extra to insure my things made it safely. Pickup was when things started to go downhill. Movers were later than their initial window. Otherwise was ok. Then my final bill was $500 higher than the initial estimate. I loaders were also over an hour later than their slot time. All of these things are fairly understandable....”

“I was moving from Virginia to Colorado using JK Moving: excellent service and I do recommend it. JK moved the whole household and 2 cars (through SYCN), everything was coordinated by JK. Packing/loading, delivery and unloading/unpacking of my household were on time as well as loading/unloading and delivery of my cars. Carissa James was my customer care coordinator, and I'd like to acknowledge her excellent job! She was extremely helpful, very responsive, very kind. This was a big move and...”

“We had JK handle our move from Purcellville, Va. to Williamsburg, Va. and from start to finish they were awesome! Starting with Brittany paying a visit to give an estimate (she was perfect)! Then on the move day came Jose (the manager) along with his crew Henry, Manolo, and Manuel. These guys were extremely professional and took extreme care of our belongings. We were very happy with the team and would suggest JK and them to anyone moving. We didn't think they would get everything on the...”

“My move coordinator and all others involved were super clear and communicative. My furniture was picked up and delivered within our agreed-upon window. The price was definitely worth the peace of mind for me!”

“JK moving was amazing for my move! They were quick and handled all of my items with care. I will be using them again!”

“Elvis and the team are the absolute best! We had a complicated move up the side of a mountain and they handled everything with professionalism, efficiency, and care. I was especially worried about my piano and they treated it as if it were their own. This is the third time we’ve used JK and very happy with their exceptional service.”

“JK was professional and efficient and very kind to a very stressed out mover. In fact they assisted in repacking some artwork I'd done a terrible job with. There was not one single thing damaged or broken and every item was noted and tagged. My husbands beloved (motorcycle) was babied and safe on arrival. The bonus was they were the least expensive of the many we interviewed. We can't recommend them more!”

“The team was absolutely great to work with. Handled our furnishings with great care. The team was very efficient and responded to our placement plan. Our best move yet!”

“I hired JK Moving for their Small Move Program (DC to Austin) which contractually included full pack, transportation, full unpack, and same-day debris removal: all for approximately $6,762 paid upfront. On delivery day the crew arrived and told me they were unaware unpacking was required. They didn't have enough staff, had another job scheduled, and left at least 9 boxes unpacked, dumped items on countertops and floors instead of organizing them as advertised, and didn't remove the debris as...”

“I previously heard really amazing things about JK moving so I was super excited to try their services and was expecting a ln overall pleasant and enjoyable experience. The lead JK packer was not professional or friendly and made me uncomfortable the entire time they were in my home packing. I couldn’t wait for that process to be over. One positive I’ll note about the packers is that everything so far seems to have been packed well. The movers on day 2 were professional and efficient - no...”

Final verdict on JK Moving Services

JK Moving Services is worth booking if you specifically want extremely detailed, specific praise for individual move coordinators and crews across many different moves. Go in with your eyes open about this real pattern: one reviewer reports being "ghosted" after sending detailed pre-move video walkthroughs, before a crew was ever booked — ask about it directly before you sign. At 4.6/5 across 2164 reviews, it's one of the stronger-rated among the major interstate carriers — compare it against at least one alternative on our compare page before booking.

Frequently asked questions

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